FREQUENTLY

ASKED QUESTIONS

WHAT TYPES OF CLASSES DO YOU OFFER?


We offer a wide variety of both dance and fitness classes for you to choose from. We offer Hip-Hop, Locking & Popping, Heels, Jazz Funk, Animation, Ballet, Contemporary, Yoga, Pilates, Bootcamp, IndustrySWEAT (dance based fitness class), Barre, Children's Dance Classes and IndustryMOVERS, our dance program for our friends with special needs.




DO YOU OFFER ADULT DANCE CLASSES?


Our classes here at Industry Dance Co. are specifically designed for adults, offering class options for all levels. Whether you're looking to train further or if you're just simply looking for a fun new workout, we have a class tailored for you! Our classes are divided by level rather than age, ensuring everyone feels comfortable with the difficulty level and getting the most out of their classes.




DO YOU NEED DANCE EXPERIENCE TO TAKE YOUR CLASSES? IF NOT, WHICH CLASS WOULD YOU RECOMMEND FOR LITTLE TO NO EXPERIENCE?


You absolutely do not have to have any dance experience in order to take a class with us here at Industry Dance Co. We offer a wide variety of classes for clients with little to no experience and strongly encourage you to come out and have some fun with us! For those who have little to no dance experience, we suggest any one of our beginner classes. We always suggest trying a beginner class first so clients are feeling comfortable and do not feel overwhelmed. If clients feel like they can handle something more difficult they can than always move up to an Intermediate class next time. Some of our beginner classes include... - Grooves - Beginner Hip-Hop - Beginner Jazz Funk - Beginner HOT-E Heels
- Beginner Popping & Locking
- Beginner Contemporary




DO YOU NEED TO BE A DANCER IN ORDER TO TAKE FITNESS CLASSES?


We offer both dance AND fitness classes here at Industry Dance Co. You do not need any dance experience in order to take our fitness classes as our fitness classes are completely separate. We offer several different unique, big city inspired fitness classes such as our signature "IndustrySWEAT" class, Peaches 'N Scream Booty Bootcamp, Hip-Hop Yoga and Hollywood Hills class.




HOW CAN I SIGN UP FOR DROP-IN CLASSES?


You can sign up for drop-in classes both on our class calendar and/or on the MINDBODY App. We also welcome walk in's allowing clients to pay in-studio however, class sizes are limited so we encourage registering for classes ahead of time to secure your spot. If you experience any trouble booking a class please feel free to contact us via email or give us a call at 519-551-2355.




CAN I CANCEL A RESERVATION?


Cancellations can be made both on the MINDBODY App or by contacting Industry Dance Co. Industry Dance Co. MUST receive at least 2 hour notice prior to the class start time in order to receive an account credit. Failure to do so will result in the loss of class.




WHAT IS YOUR REFUND POLICY?


Private Lessons: Private Lesson bookings are all FINAL SALE. In the event of having to cancel a private lesson, we MUST receive at least 48 hours notice in advance of your booking to receive an account credit. If you have not confirmed your cancellation with an Industry Dance Co. staff member 48 hours in advance we are unable to provide you with an account credit, resulting in loss of class.

Private Parties, Rentals & Events: Should you have to cancel a private party, rental OR event, Industry Dance Co. MUST receive 7 days notice in order to receive a refund. ALL deposits are NON-REFUNDABLE. Enrolled Sessions: (Dance Programs, Children's Sessions and/or Fitness Programs)
ALL sessions and programs offered at Industry Dance Co. are FINAL SALE. Should you have to un-enroll from a session and/or program you must notify Industry Dance Co. within 10 days prior to the commencement of the class and an account credit will be applied. Packages and Merchandise: ALL SALES ARE FINAL.




ARE PACKAGES AND/OR MEMBERSHIPS ABLE TO BE EXTENDED?


ALL packages and memberships are NOT able to be extended. In the event of unexpected studio closure consideration may be given.




CAN PACKAGES AND/OR MEMBERSHIPS BE SHARED WITH FRIENDS/FAMILY?


Unfortunately, packages and memberships are not able to be shared with friends or family. Classes are also not able to be "transferred" to other accounts.




CAN I USE MY PACKAGE OR MEMBERSHIP FOR ANY OF YOUR CLASSES?


ALL PACKAGES are able to be used for any of our drop-in classes including both fitness and dance. Please note, the "COMPTON Package" is not included as it's ONLY valid for drop-in hip-hop classes. Packages are NOT able to be used for special events, master classes and workshops. Our "IndustryOG Membership" can be used for ALL drop-in classes and special events. This does NOT include master classes and/or workshops.




HOW CAN I STAY UP TO DATE WITH YOUR SCHEDULE?


Our class schedule is posted daily on our Instagram story @industrydance.co, along with what songs we're using for each class. You can also find our schedule on both the MINDBODY App or on our "Class Calendar."




DO YOU OFFER DISCOUNTS?


Join our email list to receive special offers, discounts and promotions. Want to join? Click here.




DO YOU HAVE A CHANGE AREA?


We have a restroom in-studio where clients are able to change and get ready both before and after class. We also have a full vanity "glam station" for clients to use should they have to go somewhere after to their class.




IS THERE PARKING AVAILABLE?


Yes, street parking is available as well as a public parking lot located 1 block east. Windsor Transit bus stops are also located directly infront of the studio as well as across the street.




HOW CAN I BOOK A PRIVATE LESSON, GROUP, PARTY OR EVENT? WHAT ARE YOUR RATES?


Interested in booking a private lesson? Having a private group or party? Hosting your event at our facility? Send us an email here for details.




DO YOU HAVE A COMPETITIVE TEAM?


We do not have a competitive team. Our goal at Industry Dance Co. is to provide a non-competitive, friendly and welcoming environment. We do however offer advanced and industry levelled classes for dancers wanting to further advance their dance training. For events, bookings, performances and/or collaboration inquiries please email industrydanceco.windsor@gmail.com





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