RETURNS

Private Lessons:

Private Lesson bookings are all FINAL SALE. In the event of having to cancel a private lesson, we MUST receive at least 48 hours notice in advance of your booking to receive an account credit. If you have not confirmed your cancellation with an Industry Dance Co. staff member 48 hours in advance we are unable to provide you with an account credit, resulting in loss of class. 

Private Parties, Rentals & Events:

Should you have to cancel a private party, rental OR event, Industry Dance Co. MUST receive 7 days notice in order to receive a refund. ALL deposits are NON-REFUNDABLE. 

 

Enrolled Sessions: (Dance Programs, Children's Sessions and/or Fitness Programs)
ALL sessions and programs offered at Industry Dance Co. are FINAL SALE. Should you have to un-enroll from a session and/or program you must notify Industry Dance Co. within 10 days prior to the commencement of the class and an account credit will be applied. Should your program get canceled by Industry Dance Co. due to unforeseen circumstances a credit will be put on your account for future use.  

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Packages and Merchandise:

ALL SALES ARE FINAL. 

 

Products

All Industry Dance Co. products purchased are FINAL SALE. This includes clothing, water bottles, third party products, and other retail products sold in-studio.

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Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

Shipping

To return your product, you should mail your product to:

Industry Dance Co.

1250 Tecumseh Road East,

Windsor, ON, Canada N8W 1B6

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

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Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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